How To Fix CRM_IC_AUI111 - Error occurred during saving of document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 111

• Message text: Error occurred during saving of document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI111 - Error occurred during saving of document ?

  The SAP error message CRM_IC_AUI111, which indicates that an error occurred during the saving of a document, can arise from various causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules. This could be due to missing mandatory fields, incorrect data formats, or invalid values.
  Authorization Issues: The user may not have the necessary authorizations to save the document.
  System Configuration: There may be configuration issues in the CRM system that prevent the document from being saved.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the error during the save process.
  
  Solutions:
  
  Check Data Input: Review the data being entered to ensure all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the save operation. This can be checked in the user roles and authorizations.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the save operation.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs.
  Consult Configuration: Review the configuration settings in the CRM system to ensure everything is set up correctly for document saving.
  Check for Custom Code Issues: If there are custom developments, review the code for any potential issues that could be causing the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_IC, and SLG1 for logging.
  SAP Notes: Search for SAP Notes related to CRM_IC_AUI111 in the SAP Support Portal, as there may be specific fixes or patches available.
  Documentation: Review the official SAP documentation for CRM to understand the expected behavior and requirements for document saving.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_IC_AUI111 error.