How To Fix CRM_IC_AUI106 - Select a file first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 106

• Message text: Select a file first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI106 - Select a file first ?

  The SAP error message CRM_IC_AUI106: "Select a file first" typically occurs in the context of the SAP CRM Interaction Center (IC) when a user attempts to perform an action that requires a file to be selected, but no file has been chosen.
  Cause:
  
  No File Selected: The most common cause of this error is that the user has not selected a file before attempting to execute an action that requires a file (e.g., uploading, attaching, or processing a file).
  User Interface Issue: There may be a problem with the user interface where the file selection dialog did not function correctly, or the user did not complete the selection process.
  Permissions: In some cases, the user may not have the necessary permissions to access or select files, leading to this error.
  
  Solution:
  
  Select a File: Ensure that you have selected a file before attempting to perform the action. Look for a button or link that allows you to browse and select a file.
  Check File Format: Make sure that the file you are trying to select is in the correct format that the system accepts.
  Refresh the Interface: If you believe you have selected a file but still receive the error, try refreshing the page or reloading the application to reset the interface.
  Check Permissions: Verify that you have the necessary permissions to access and select files in the system. If not, contact your system administrator to adjust your permissions.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions related to file handling in the CRM Interaction Center.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP software may have bugs that are documented in SAP Notes.
  User Training: Ensure that users are trained on how to properly select and upload files within the SAP CRM system to avoid this error in the future.
  System Logs: If the issue persists, check system logs for any additional error messages or warnings that could provide more context about the problem.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.