How To Fix CRM_IC_AUI104 - Address could not be created by BCS

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 104

• Message text: Address could not be created by BCS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI104 - Address could not be created by BCS ?

  The SAP error message CRM_IC_AUI104, which states "Address could not be created by BCS," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an issue with creating an address in the Business Communication Services (BCS) component. This error can arise due to various reasons, including configuration issues, data inconsistencies, or missing required information.
  Causes:
  
  Missing Required Fields: The address creation process may require certain mandatory fields that are not being filled out correctly.
  Data Inconsistencies: There may be inconsistencies in the data being passed to the BCS for address creation.
  Configuration Issues: The BCS or CRM system may not be configured correctly to handle address creation.
  Authorization Issues: The user may not have the necessary authorizations to create addresses in the system.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the BCS service itself.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for address creation are filled out correctly in the CRM system.
  Validate Data: Review the data being sent to the BCS for any inconsistencies or errors. Ensure that the data format is correct and that all necessary information is included.
  Review Configuration: Check the configuration settings for BCS and CRM to ensure that they are set up correctly for address management.
  User Authorizations: Verify that the user attempting to create the address has the necessary authorizations. You may need to consult with your SAP security team to ensure proper roles are assigned.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the address creation process.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_IC_AUI104 or BCS address creation issues.
  Documentation: Review the official SAP documentation for CRM and BCS for any specific guidelines on address management.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.