How To Fix CRM_IC_AUI105 - Sender or recipient could not be set by BCS

CRM_IC_AUI105 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 105

• Message text: Sender or recipient could not be set by BCS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI105 - Sender or recipient could not be set by BCS ?

  The SAP error message CRM_IC_AUI105 typically indicates an issue with the Business Communication Services (BCS) in the context of the SAP CRM Interaction Center. This error occurs when the system is unable to set the sender or recipient for a communication (like an email or a message) due to various reasons.
  Causes:
  
  Missing Configuration: The sender or recipient may not be properly configured in the system. This could be due to missing entries in the user master records or communication settings.
  User Authorization Issues: The user attempting to send the communication may not have the necessary authorizations to perform the action.
  Incorrect Email Address: If the recipient's email address is not valid or not formatted correctly, the system may fail to set it.
  System Settings: There may be issues with the BCS settings in the SAP system, such as incorrect SMTP settings or missing parameters.
  Technical Issues: There could be underlying technical issues, such as problems