How To Fix CRM_IC_AUI108 - Document could not be sent

CRM_IC_AUI108 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 108

• Message text: Document could not be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI108 - Document could not be sent ?

  The SAP error message CRM_IC_AUI108, which states "Document could not be sent," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Internet Communication Framework (ICF) or when attempting to send documents such as emails or notifications.
  Causes:
  
  
  Configuration Issues: The system may not be properly configured for sending documents. This could include missing settings in the communication settings or incorrect email server configurations.
  Authorization Problems: The user may not have the necessary authorizations to send documents or emails from the CRM system.
  Technical Errors: There could be underlying technical issues, such as problems with the mail server, network issues, or system performance problems.
  Missing Data: Required fields or data may be missing in the document that is being sent, leading to the failure of the sending process.
  Incorrect Email Address: If the email address is invalid or incorrectly formatted, the document cannot be sent.
  
  Solutions:
  
  Check Configuration: Verify the