How To Fix CRM_IC_AUI065 - Search for partner and checklist step (execution) status is not supported

CRM_IC_AUI065 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 065

• Message text: Search for partner and checklist step (execution) status is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI065 - Search for partner and checklist step (execution) status is not supported ?

  The SAP error message CRM_IC_AUI065 indicates that there is an issue with the search for a partner and the checklist step execution status in the SAP CRM Interaction Center (IC). This error typically arises when the system is unable to find the necessary data or when the execution status of a checklist step is not supported in the current context.
  Causes:
  
  Missing Data: The partner data or checklist step data may not be available or properly configured in the system.
  Incorrect Configuration: There may be issues with the configuration of the partner determination procedure or checklist steps in the CRM system.
  System Limitations: The specific combination of partner types or checklist steps being used may not be supported by the system.
  Authorization Issues: The user may not have the necessary authorizations to access the partner or checklist data.
  
  Solutions:
  
  Check Partner Data: Ensure that the partner data is correctly maintained in the system. Verify that the partner