How To Fix CRM_IC_AUI063 - Object ID of a CRM document cannot be more than 10 characters long


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

  • Message number: 063

  • Message text: Object ID of a CRM document cannot be more than 10 characters long

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_AUI063 - Object ID of a CRM document cannot be more than 10 characters long ?

    The SAP error message CRM_IC_AUI063 indicates that the Object ID of a CRM document exceeds the maximum allowed length of 10 characters. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or manipulate a document (such as a transaction, activity, or interaction record) that has an Object ID that is too long.

    Cause:

    • The Object ID being used in the CRM document exceeds the limit of 10 characters. This can happen if the ID is generated or input incorrectly, or if there is a misunderstanding of the ID format required by the system.

    Solution:

    1. Check the Object ID: Review the Object ID you are trying to use. Ensure that it is no longer than 10 characters. If it is longer, you will need to truncate it or use a different ID that complies with the length restriction.

    2. Modify Input Logic: If the Object ID is being generated programmatically (e.g., through a custom program or interface), ensure that the logic for generating the ID adheres to the 10-character limit.

    3. Data Validation: Implement validation checks in your application or user interface to prevent users from entering Object IDs that exceed the character limit.

    4. Consult Documentation: Review the SAP documentation for the specific CRM module you are working with to understand the requirements and constraints regarding Object IDs.

    5. Error Handling: If this error is occurring in a batch process or automated job, consider adding error handling to catch this specific error and log it for further analysis.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, SAP provides patches or updates that address specific issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you troubleshoot or manage documents (e.g., CRMD_ORDER for managing CRM orders).
    • Custom Development: If you have custom developments in your SAP environment, review the code to ensure that it adheres to the Object ID length restrictions.

    By following these steps, you should be able to resolve the error and ensure that Object IDs used in your CRM documents comply with the required length constraints.

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