How To Fix CRM_IC_AUI032 - Responsibility for item has been changed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 032

• Message text: Responsibility for item has been changed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI032 - Responsibility for item has been changed successfully ?

  The SAP error message CRM_IC_AUI032, which states "Responsibility for item has been changed successfully," is not actually an error message but rather an informational message. It indicates that the responsibility for a specific item in the CRM (Customer Relationship Management) system has been successfully updated or changed.
  Cause:
  This message typically occurs in scenarios where a user is attempting to reassign responsibility for a particular item (such as a service request, sales order, or any other CRM-related item) to another user or team. The system confirms that the change has been made successfully.
  Solution:
  Since this is an informational message rather than an error, no specific action is required to resolve it. However, if you are looking to ensure that the change was made correctly, you can:
  
  Verify the Change: Check the item in question to confirm that the responsibility has indeed been updated as intended.
  Review User Permissions: Ensure that the user making the change has the appropriate permissions to reassign responsibilities.
  Check for Notifications: If the change in responsibility should trigger notifications to other users or teams, ensure that those notifications are functioning as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with item management and responsibility assignments.
  User Roles: Understand the roles and authorizations in your SAP system to ensure that users can perform the necessary actions without issues.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing responsibilities within the CRM module.
  
  If you encounter any issues beyond this message or if the responsibility change does not reflect as expected, you may need to investigate further into system logs or consult with your SAP support team for assistance.