How To Fix CRM_IC_AUI031 - Changing of responsiblity for item failed

CRM_IC_AUI031 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 031

• Message text: Changing of responsiblity for item failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI031 - Changing of responsiblity for item failed ?

  The SAP error message CRM_IC_AUI031, which states "Changing of responsibility for item failed," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to change the responsibility of a specific item in a transaction or document, but the system encounters an issue that prevents this action.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to change the responsibility for the item.
  Item Status: The item may be in a status that does not allow for changes to responsibility (e.g., completed, closed, or locked).
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict changes to item responsibilities.
  Data Integrity Issues: There could be inconsistencies or errors in the underlying data that prevent the change from being processed.
  Business Rules: Certain business rules or workflows may be preventing the change of responsibility.
  
  Solutions:
  
  Check Authorizations: Ensure that the user attempting to change the responsibility has the appropriate