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Message type: E = Error
Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox
Message number: 014
Message text: Enter a correct From date
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CRM_IC_AUI014
- Enter a correct From date ?The SAP error message CRM_IC_AUI014, which states "Enter a correct From date," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with date fields in transactions or applications. This error indicates that the date entered in the "From" field is either invalid or not in the expected format.
Causes:
- Invalid Date Format: The date entered may not conform to the expected format (e.g., DD/MM/YYYY or MM/DD/YYYY).
- Logical Errors: The "From" date may be later than the "To" date, or it may be set in the future when only past dates are allowed.
- Field Restrictions: The date may fall outside of the allowed range defined in the system settings or configuration.
- User Input Error: The user may have mistyped the date or selected an incorrect date from a date picker.
Solutions:
- Check Date Format: Ensure that the date is entered in the correct format as specified by the system. Refer to the user guide or help documentation for the correct format.
- Validate Date Logic: Make sure that the "From" date is earlier than the "To" date and that both dates are within the acceptable range.
- Use Date Picker: If available, use the date picker tool to select the date instead of typing it manually to avoid formatting errors.
- Review System Settings: If you have access, check the configuration settings for date ranges and restrictions in the CRM system.
- Consult Documentation: Refer to SAP documentation or help resources for any specific requirements related to date fields in the context you are working in.
- Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with a technical expert.
Related Information:
By following these steps, you should be able to resolve the CRM_IC_AUI014 error and successfully enter the correct "From" date in your SAP CRM application.
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