How To Fix CRM_IC_AUI007 - There is no partner profile for the current business transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 007

• Message text: There is no partner profile for the current business transaction

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI007 - There is no partner profile for the current business transaction ?

  The SAP error message CRM_IC_AUI007, which states "There is no partner profile for the current business transaction," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a partner profile that matches the current business transaction being processed. This can happen in various scenarios, such as when creating or processing a business transaction like a sales order, service request, or interaction record.
  Cause:
  
  Missing Partner Profile: The most common cause is that there is no partner profile defined for the specific business transaction type you are working with.
  Incorrect Configuration: The partner determination procedure may not be correctly configured for the transaction type.
  Transaction Type Not Supported: The business transaction you are trying to process may not be supported by the existing partner profiles.
  Data Inconsistencies: There may be inconsistencies in the master data or configuration settings that prevent the system from finding the appropriate partner profile.
  
  Solution:
  
  
  Check Partner Profiles:
  
  Go to the transaction code BP (Business Partner) and check if the partner profiles are correctly defined for the business transaction type you are working with.
  Ensure that the partner determination procedure is assigned to the relevant business transaction.
  
  
  
  Configure Partner Determination:
  
  Navigate to the customizing settings in SAP (transaction code SPRO).
  Go to Customer Relationship Management > Master Data > Business Partner > Partner Determination.
  Ensure that the partner determination procedure is correctly set up for the relevant transaction type.
  
  
  
  Assign Partner Profiles:
  
  If necessary, create or modify partner profiles to include the required partners for the business transaction.
  Ensure that the partner roles are correctly assigned to the business partner.
  
  
  
  Check Transaction Type:
  
  Verify that the transaction type you are using is supported by the partner profiles you have configured.
  If the transaction type is custom or newly created, ensure that it has the necessary partner determination settings.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by attempting to create or process the business transaction again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP Help documentation for CRM partner determination to understand the configuration settings and best practices.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SPRO, and others related to partner determination and business transactions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.