How To Fix CRM_IC_APPL_UI_FICA073 - Object cannot be linked to the Activity Clipboard

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 073

• Message text: Object cannot be linked to the Activity Clipboard

What causes this issue?

The customized Activity Clipboard settings for your current user role do
not include an entry for this object.

System Response

Link not possible.

How to fix this error?

Adjust the Acitivity Clipboard profile.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA073 - Object cannot be linked to the Activity Clipboard ?

  The SAP error message CRM_IC_APPL_UI_FICA073 indicates that there is an issue with linking an object to the Activity Clipboard in the SAP CRM Interaction Center. This error typically arises when there is a problem with the data or configuration related to the object you are trying to link.
  Causes:
  
  Object Status: The object you are trying to link may not be in a valid status that allows it to be linked to the Activity Clipboard.
  Authorization Issues: The user may not have the necessary authorizations to link the object.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the linking of certain objects.
  Data Integrity: The object may have missing or incorrect data that prevents it from being linked.
  Technical Issues: There could be underlying technical issues, such as system bugs or inconsistencies in the database.
  
  Solutions:
  
  Check Object Status: Verify the status of the object you are trying to link. Ensure it is in a state that allows linking.
  Review Authorizations: Ensure that the user has the necessary permissions to perform the action. Check the user roles and authorizations in the SAP system.
  Configuration Review: Review the configuration settings related to the Activity Clipboard and the specific object type. Ensure that the settings allow for linking.
  Data Validation: Check the object for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a technical issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_IC, or others that may be related to the object you are working with.
  SAP Notes: Search for SAP Notes related to the error message for any specific fixes or recommendations provided by SAP.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_IC_APPL_UI_FICA073 error message.