Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 075
Message text: Payment linked to dispute
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CRM_IC_APPL_UI_FICA075
- Payment linked to dispute ?The SAP error message CRM_IC_APPL_UI_FICA075 indicates that a payment is linked to a dispute. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Financial Accounting (FI) when a payment is attempted on an account that has an active dispute associated with it.
Cause: Active Dispute: The primary cause of this error is that there is an active dispute related to the payment. This means that the payment cannot be processed until the dispute is resolved. Payment Processing Rules: The system is designed to prevent payments from being processed when there are unresolved disputes to ensure that financial discrepancies are addressed first.
Solution: Resolve the Dispute: The first step to resolving this error is to address the underlying dispute. This may involve: Reviewing the details of the dispute in the CRM system. Communicating with the relevant parties (e.g., customers, internal teams) to gather information and resolve the issue. Updating the dispute status in the system
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