How To Fix CRM_IC_APPL_UI_FICA077 - &1 already connected to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 077

• Message text: &1 already connected to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA077 - &1 already connected to &2 ?

  The SAP error message CRM_IC_APPL_UI_FICA077 typically indicates that there is an issue with the connection to the Internet Communication Framework (ICF) in the SAP CRM system. The message suggests that a particular application (identified by &1) is already connected to another session or instance (identified by &2), which can lead to conflicts or issues when trying to establish a new connection.
  Cause:
  
  Multiple Sessions: The error often occurs when a user tries to open multiple sessions of the same application or component in the CRM system.
  Session Management: The system may have restrictions on how many instances of a particular application can be opened simultaneously.
  User Locking: The user might be locked in a session that is still active, preventing new connections.
  Configuration Issues: There may be configuration settings in the CRM system that limit the number of connections or sessions.
  
  Solution:
  
  Close Existing Sessions: Check if there are any existing sessions of the application that are still open. Close them before trying to connect again.
  Log Out and Log In: Sometimes, simply logging out of the CRM system and logging back in can resolve session-related issues.
  Clear Browser Cache: If you are accessing the CRM through a web browser, clearing the browser cache and cookies may help.
  Check User Locks: Ensure that the user is not locked in any other session. You may need to contact your system administrator to unlock the user if necessary.
  Review Configuration: If the issue persists, review the configuration settings related to session management in the SAP CRM system. This may involve checking the ICF settings or other related parameters.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Support: If the problem continues after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log) or SM37 (Job Monitoring) to check for any related errors or logs that might provide more context.
  User Documentation: Review any user documentation or training materials related to the CRM application you are using, as they may contain specific guidance on session management.
  
  By following these steps, you should be able to resolve the error message CRM_IC_APPL_UI_FICA077 and successfully connect to the desired application in SAP CRM.