How To Fix CRM_IC_APPL_UI_FICA072 - No payment types for country &1 specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 072

• Message text: No payment types for country &1 specified

What causes this issue?

There is no payment type specified for this country.

System Response

No payment types are displayed.

How to fix this error?

In Customizing for <LS>Financial Accounting (New),</> choose <LS>
Contract Accounts Receivable and Payable -> Integration -> Customer
Relationship Management -> Business Transactions in IC WebClient ->
Define Types of Agreement for Payment Processing.</>
Be aware that changes in the ERP Customizing are only visible on CRM
side after the shared memory for the FI-CA Customizing is refreshed.
For more information about this, in Customizing for <LS>Customer
Relationship Management,</> choose <LS>Interaction Center WebClient ->
Industry-Specific Functions -> Integration with Contract Accounts
Receivable and Payable (FI-CA) -> <DS:SIMG.SHMM_FICA>Maintain Shared
Memory for FI-CA Customizing.</></>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA072 - No payment types for country &1 specified ?

  The SAP error message CRM_IC_APPL_UI_FICA072 indicates that there are no payment types defined for the specified country in the system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with payment processing or financial transactions.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the payment types for the specified country have not been configured in the system. This could be due to a lack of setup during the initial configuration or changes in business requirements that were not reflected in the system.
  Incorrect Country Code: The country code being used may be incorrect or not recognized by the system, leading to the absence of associated payment types.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from recognizing the payment types for the specified country.
  
  Solution:
  
  
  Check Payment Type Configuration:
  
  Navigate to the configuration settings for payment types in the SAP system.
  Ensure that payment types are defined for the specific country in question. This can typically be done in the Financial Accounting (FI) or Customer Relationship Management (CRM) configuration areas.
  If payment types are missing, create the necessary entries for the country.
  
  
  
  Verify Country Code:
  
  Double-check the country code being used in the transaction or configuration. Ensure it matches the expected format and is valid within the system.
  
  
  
  Review Master Data:
  
  Check the master data related to customers or transactions to ensure that there are no discrepancies that could lead to this error.
  Ensure that the relevant business partners or customer records have the correct country information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on configuring payment types and related settings.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that payment processing works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or BP (to manage business partner data) to make the necessary changes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify payment type configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM and financial configurations.