How To Fix CRM_IC_APPL_UI_FICA071 - Bank details exist but do not get displayed (system settings)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 071

• Message text: Bank details exist but do not get displayed (system settings)

What causes this issue?

The <LS>Automatic Debit</> function is not activated for CRM integration
in the SAP FI-CA back-end system. This means none of the bank details
for the alternative payer are listed for selection.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If you want the <LS>Automatic Debit</> function to be available, please
activate it in SAP FI-CA Customizing under <SE><LS>SAP Customizing
Implementation Guide -> Financial Accounting (New) -> Contract Accounts
Receivable and Payable -> Integration -> Customer Relationship
Management -> Business Transactions in IC WebClient -> Define Types of
Agreement for Payment Processing</></>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA071 - Bank details exist but do not get displayed (system settings) ?

  The SAP error message CRM_IC_APPL_UI_FICA071 indicates that bank details exist in the system but are not being displayed due to certain system settings or configurations. This issue typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with financial information related to customers.
  Cause
  The error can be caused by several factors, including:
  
  Authorization Issues: The user may not have the necessary authorizations to view bank details.
  Configuration Settings: The system settings related to the display of bank details may not be correctly configured.
  Data Privacy Settings: There may be data privacy settings that restrict the visibility of sensitive information like bank details.
  Business Partner Settings: The business partner configuration may not be set up to display bank details in the CRM interface.
  Missing Data: The bank details might be incomplete or not properly linked to the business partner in the system.
  
  Solution
  To resolve the issue, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view bank details. This can be done by checking the user's role and authorization objects related to financial data.
  
  
  
  Review Configuration Settings:
  
  Go to the configuration settings in the SAP system and verify that the settings for displaying bank details are correctly configured. This may involve checking the customizing settings in transaction SPRO.
  
  
  
  Data Privacy Settings:
  
  Review any data privacy settings that may be in place. If there are restrictions on displaying sensitive information, you may need to adjust these settings.
  
  
  
  Business Partner Configuration:
  
  Check the business partner settings to ensure that the bank details are correctly linked and that the relevant fields are set to be displayed in the CRM interface.
  
  
  
  Data Integrity:
  
  Verify that the bank details are complete and correctly entered in the system. You can check this by navigating to the business partner master data and reviewing the bank details section.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to check and maintain business partner data.
  SAP Notes: Search for SAP Notes related to CRM and bank details for any known issues or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to display the bank details as intended.