How To Fix CRM_IC_APPL_UI_CHMSG224 - ABAP_TRANSFERINT called with no action to perform

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 224

• Message text: ABAP_TRANSFERINT called with no action to perform

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG224 - ABAP_TRANSFERINT called with no action to perform ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG224 ABAP_TRANSFERINT called with no action to perform" typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) or when using the CRM WebClient UI.
  Cause:
  This error message usually indicates that the system is trying to execute a function or method (in this case, ABAP_TRANSFERINT) that requires an action to be performed, but no valid action has been specified or available. This can happen due to several reasons, including:
  
  Missing or Incorrect Configuration: The configuration for the interaction center or the specific transaction might be incomplete or incorrect.
  Data Issues: The data being processed may not meet the required criteria for the action to be performed.
  User Permissions: The user may not have the necessary permissions to perform the action.
  System Bugs: There may be bugs or issues in the specific version of the SAP system being used.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the Interaction Center and ensure that all necessary settings are correctly defined.
  Ensure that the relevant business roles and profiles are properly assigned.
  
  
  
  Validate Data:
  
  Check the data being processed to ensure it is valid and meets the criteria for the action you are trying to perform.
  Look for any missing or incorrect entries in the relevant tables.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to ensure the user roles are correctly set up.
  
  
  
  Debugging:
  
  If you have access to the ABAP debugger, you can set breakpoints in the relevant code to see what parameters are being passed to the ABAP_TRANSFERINT function and why no action is being performed.
  
  
  
  Check for Notes and Patches:
  
  Look for SAP Notes or patches related to this error message. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for the CRM Interaction Center to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and Interaction Center, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.