How To Fix CRM_IC_APPL_UI_CHMSG220 - SAPphone SP_CONSULT failed; cannot consult &1

CRM_IC_APPL_UI_CHMSG220 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 220

• Message text: SAPphone SP_CONSULT failed; cannot consult &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG220 - SAPphone SP_CONSULT failed; cannot consult &1 ?

  The SAP error message CRM_IC_APPL_UI_CHMSG220 with the description "SAPphone SP_CONSULT failed; cannot consult &1" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the SAPphone functionality. This error indicates that there was a failure in the consultation process for a specific phone number or contact.
  Causes:
  
  
  Configuration Issues: The SAPphone might not be properly configured in the system. This includes settings related to telephony integration.
  Network Issues: There could be network connectivity problems that prevent the system from reaching the telephony server or service.
  Invalid Phone Number: The phone number being consulted may be invalid or not formatted correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the consultation.
  System Errors: There could be underlying issues with the SAP system or the telephony server that are causing the failure.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for SAPphone in the SAP CRM system. Ensure that all