How To Fix CRM_IC_APPL_UI_CHMSG219 - SAPphone SP_BTRANSFER failed; cannot blind transfer to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 219

• Message text: SAPphone SP_BTRANSFER failed; cannot blind transfer to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG219 - SAPphone SP_BTRANSFER failed; cannot blind transfer to &1 ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG219: SAPphone SP_BTRANSFER failed; cannot blind transfer to &1" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when using the SAPphone functionality for call handling. This error indicates that a blind transfer attempt to a specific destination (represented by &1) has failed.
  Causes:
  
  Invalid Destination: The destination number or identifier you are trying to transfer the call to may be invalid or not configured correctly in the system.
  User Permissions: The user attempting the transfer may not have the necessary permissions to perform a blind transfer.
  System Configuration: There may be issues with the configuration of the SAPphone or the telephony integration settings.
  Telephony System Issues: There could be problems with the underlying telephony system or network that is preventing the transfer from being completed.
  Session State: The current session state may not allow for a blind transfer, possibly due to the call being in a