How To Fix CRM_IC_APPL_UI_CHMSG207 - Cannot create session object in BSP session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 207

• Message text: Cannot create session object in BSP session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG207 - Cannot create session object in BSP session ?

  The SAP error message CRM_IC_APPL_UI_CHMSG207: Cannot create session object in BSP session typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Business Server Pages (BSP) applications. This error indicates that the system is unable to create a session object, which is essential for the proper functioning of BSP applications.
  Causes:
  
  Session Management Issues: The error may arise due to problems with session management, such as exceeding the maximum number of sessions allowed for a user or issues with session timeouts.
  Authorization Problems: The user may not have the necessary authorizations to create a session in the BSP application.
  Configuration Issues: Incorrect configuration settings in the BSP application or the CRM system can lead to session creation failures.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can prevent the creation of new sessions.
  Browser Issues: Sometimes, browser settings or cache issues can interfere with session creation.
  
  Solutions:
  
  Check User Sessions: Verify if the user has reached the maximum number of allowed sessions. If so, terminate some existing sessions.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the BSP application. Check the roles and profiles assigned to the user.
  BSP Configuration: Review the configuration settings for the BSP application. Ensure that all necessary parameters are correctly set.
  System Resources: Monitor system resources to ensure that the server has enough memory and CPU available. If necessary, optimize the system or increase resources.
  Clear Browser Cache: Clear the browser cache and cookies, or try accessing the application using a different browser or in incognito mode.
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire SAP system, as this can sometimes resolve session-related issues.
  
  Related Information:
  
  SAP Support: If the problem continues after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), SM37 (Job Monitoring), and ST22 (Dump Analysis) to investigate further.
  Documentation: Review the official SAP documentation for CRM and BSP applications for any specific guidelines or troubleshooting steps related to session management.
  
  By following these steps, you should be able to diagnose and resolve the CRM_IC_APPL_UI_CHMSG207 error effectively.