How To Fix CRM_IC_APPL_UI_CHMSG206 - BSP session profile load error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 206

• Message text: BSP session profile load error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG206 - BSP session profile load error ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG206 BSP session profile load error" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Internet Communication Framework (ICF) and Business Server Pages (BSP). This error indicates that there is an issue with loading the BSP session profile, which is essential for the proper functioning of the CRM Web UI.
  Causes:
  
  Profile Configuration Issues: The BSP session profile may not be correctly configured or may be missing.
  Authorization Problems: The user may not have the necessary authorizations to access the BSP application or the session profile.
  System Configuration Errors: There may be issues with the system configuration, such as incorrect settings in the ICF or BSP applications.
  Transport Issues: If the BSP application was recently transported from another system, there may be inconsistencies or missing objects.
  Cache Issues: Sometimes, the cache may need to be cleared to resolve session-related issues.
  
  Solutions:
  
  
  Check BSP Session Profile Configuration:
  
  Go to transaction SE80 and check the BSP application and its associated session profile.
  Ensure that the profile is correctly defined and active.
  
  
  
  Verify Authorizations:
  
  Use transaction SU53 to check for authorization issues after the error occurs.
  Ensure that the user has the necessary roles and authorizations to access the BSP application.
  
  
  
  Review ICF Settings:
  
  Use transaction SICF to check the ICF nodes related to the CRM Web UI.
  Ensure that the relevant services are activated and properly configured.
  
  
  
  Clear Cache:
  
  Clear the BSP cache using transaction SE80 or by using the BSP transaction code.
  You can also clear the browser cache or try accessing the application in a different browser.
  
  
  
  Check Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or missing objects.
  Ensure that all necessary objects were transported correctly.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the BSP application to identify where the loading process fails.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search for notes related to BSP session profiles or CRM Web UI issues in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM and BSP applications for best practices and configuration guidelines.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.