How To Fix CRM_IC_APPL_UI_CHMSG205 - Response ID mismatch (protocol error)

CRM_IC_APPL_UI_CHMSG205 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 205

• Message text: Response ID mismatch (protocol error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG205 - Response ID mismatch (protocol error) ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG205 Response ID mismatch (protocol error)" typically occurs in the context of the SAP CRM Interaction Center (IC) when there is a communication issue between the client and the server. This error indicates that the response ID received does not match the expected ID, which can be caused by various factors.
  Causes:
  
  Network Issues: Intermittent network connectivity problems can lead to lost or corrupted messages.
  Session Timeout: If the session has timed out, the client may receive a response that does not match the expected ID.
  Browser Issues: Sometimes, browser-related issues (like caching or cookies) can interfere with the communication.
  Configuration Errors: Incorrect configuration settings in the SAP CRM system or the Interaction Center can lead to protocol mismatches.
  Version Mismatch: If there are discrepancies between the versions of the client and server, it may lead to protocol errors.
  Load Balancer Issues: If a load balancer is used, it may not be routing