How To Fix CRM_IC_APPL_UI_CHMSG203 - Incorrect content type in response from SAPphone BSP session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 203

• Message text: Incorrect content type in response from SAPphone BSP session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG203 - Incorrect content type in response from SAPphone BSP session ?

  The SAP error message CRM_IC_APPL_UI_CHMSG203 indicates that there is an issue with the content type in the response from the SAPphone BSP (Business Server Pages) session. This error typically arises in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with the interaction center or web-based applications.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect MIME Type: The server may be returning a response with an incorrect or unsupported MIME type, which the client cannot process.
  Session Issues: There may be issues with the session management, such as expired sessions or incorrect session handling.
  Configuration Problems: Misconfigurations in the BSP application or the web server settings can lead to this error.
  Network Issues: Problems in the network layer that affect the communication between the client and the server.
  Browser Compatibility: The browser being used may not be compatible with the content being served.
  
  Solution:
  To resolve the CRM_IC_APPL_UI_CHMSG203 error, you can try the following steps:
  
  
  Check MIME Types: Ensure that the server is configured to return the correct MIME types for the responses. This can usually be checked in the web server or application server settings.
  
  
  Session Management: Verify that the session is active and not expired. If necessary, log out and log back into the application to refresh the session.
  
  
  BSP Application Configuration: Review the configuration of the BSP application to ensure that it is set up correctly. Check for any recent changes that might have affected the application.
  
  
  Browser Compatibility: Test the application in different browsers to see if the issue persists. Sometimes, switching to a different browser can resolve compatibility issues.
  
  
  Network Troubleshooting: Check for any network issues that might be affecting the communication between the client and the server. This includes checking firewalls, proxies, and network configurations.
  
  
  SAP Notes and Support: Search for relevant SAP Notes or patches that might address this specific error. SAP frequently releases updates and fixes for known issues.
  
  
  Debugging: If you have access to the backend, consider enabling debugging for the BSP application to get more detailed error messages that can help identify the root cause.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and BSP applications for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the CRM_IC_APPL_UI_CHMSG203 error effectively.