How To Fix CRM_IC_APPL_UI_CHMSG202 - Initial connection to SAPphone BSP session failed; will not try again


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

  • Message number: 202

  • Message text: Initial connection to SAPphone BSP session failed; will not try again

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG202 - Initial connection to SAPphone BSP session failed; will not try again ?
    The error message "CRM_IC_APPL_UI_CHMSG202 Initial connection to SAPphone BSP session failed; will not try again" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the SAPphone functionality, which is often used for telephony integration within the CRM system.
    Causes:
    
    Network Issues: There may be network connectivity problems between the SAP system and the telephony server.
    Configuration Errors: Incorrect configuration settings in the SAP CRM system or the telephony integration settings can lead to this error.
    Service Availability: The SAPphone service may not be running or may be misconfigured on the server.
    Authorization Issues: The user may not have the necessary authorizations to access the SAPphone functionality.
    BSP Application Issues: The Business Server Pages (BSP) application related to SAPphone may not be properly deployed or may have errors.
    
    Solutions:
    
    Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the telephony server. You can use tools

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