How To Fix CRM_IC_APPL_UI_CHMSG152 - Contact not available; cannot set contact-attached data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 152

• Message text: Contact not available; cannot set contact-attached data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG152 - Contact not available; cannot set contact-attached data ?

  The SAP error message CRM_IC_APPL_UI_CHMSG152 indicates that the system is unable to access or set data related to a contact because the contact is not available. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with contact management functionalities.
  Causes:
  
  Contact Not Found: The specified contact may not exist in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary permissions to access the contact data.
  System Configuration: There may be configuration issues in the CRM system that prevent the contact from being accessed.
  Session Issues: Sometimes, session-related issues can lead to temporary unavailability of data.
  
  Solutions:
  
  Verify Contact Existence: Check if the contact ID or details you are trying to access are correct and that the contact exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify contact data. This can be done by reviewing user roles and permissions.
  Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any inconsistencies.
  Re-login: Log out and log back into the system to refresh the session. This can sometimes resolve temporary issues.
  Review Configuration: Check the configuration settings related to contact management in the CRM system to ensure everything is set up correctly.
  Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases updates that address known issues.
  Documentation: Review the SAP CRM documentation for best practices in managing contacts and troubleshooting common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.