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Message type: E = Error
Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS
Message number: 094
Message text: E-mail printed on printer &1
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CRM_IC_APPL_UI_CHMSG094
- E-mail printed on printer &1 ?The SAP error message CRM_IC_APPL_UI_CHMSG094, which states "E-mail printed on printer &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to the printing of emails. This message indicates that the system attempted to print an email but encountered a problem.
Cause:
- Printer Configuration Issues: The specified printer (&1) may not be correctly configured in the SAP system.
- Email Format Issues: The email content may not be in a format that is compatible with the printer.
- Output Device Settings: The output device settings may not be properly set up for email printing.
- Authorization Issues: The user may not have the necessary authorizations to print to the specified printer.
- Network Issues: There may be network connectivity issues preventing the email from being sent to the printer.
Solution:
Check Printer Configuration:
- Verify that the printer specified in the error message is correctly configured in the SAP system.
- Go to transaction SPAD (Spool Administration) and check the settings for the printer.
Review Output Device Settings:
- Ensure that the output device settings are appropriate for printing emails. This includes checking the device type and any relevant parameters.
Test Printer Connectivity:
- Perform a test print to the specified printer to ensure it is operational and connected to the network.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to print to the specified printer. This can be checked in transaction SU01 (User Maintenance).
Review Email Content:
- Check the content of the email being printed to ensure it is in a compatible format. If necessary, modify the email template.
Consult SAP Notes:
- Look for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Contact SAP Support:
- If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_IC_APPL_UI_CHMSG094.
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