How To Fix CRM_IC_APPL_UI_CHMSG092 - E-mail print error; Smart Forms error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 092

• Message text: E-mail print error; Smart Forms error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG092 - E-mail print error; Smart Forms error ?

  The SAP error message CRM_IC_APPL_UI_CHMSG092, which indicates an "E-mail print error; Smart Forms error," typically arises when there is an issue with the Smart Forms configuration or the printing process in the SAP Customer Relationship Management (CRM) system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Smart Form Configuration Issues: The Smart Form may not be correctly configured or may be missing necessary elements.
  Form Not Found: The specified Smart Form might not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to execute the Smart Form.
  Data Issues: The data being passed to the Smart Form may be incomplete or incorrect, leading to errors during processing.
  Output Device Configuration: The output device settings may not be correctly configured, leading to printing issues.
  Transport Issues: If the Smart Form was transported from another system, there may be inconsistencies or missing dependencies.
  
  Solutions:
  
  
  Check Smart Form Configuration:
  
  Go to transaction SMARTFORMS and check the Smart Form associated with the email print process. Ensure that it is correctly configured and activated.
  
  
  
  Verify Existence of Smart Form:
  
  Ensure that the Smart Form exists in the system. You can do this by checking the name of the Smart Form in the relevant configuration settings.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to execute the Smart Form. You may need to consult with your SAP security team.
  
  
  
  Validate Data:
  
  Ensure that the data being passed to the Smart Form is complete and valid. You can debug the process to see what data is being sent.
  
  
  
  Check Output Device Settings:
  
  Verify the output device settings in transaction SPAD. Ensure that the device is correctly configured and available.
  
  
  
  Transport Consistency:
  
  If the Smart Form was transported, check for any inconsistencies or missing objects. You may need to re-transport or adjust the configuration.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program that calls the Smart Form to identify where the error occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to Smart Forms and CRM printing issues. There may be specific notes addressing known issues or bugs.
  Transaction Codes:
  
  SMARTFORMS: To manage Smart Forms.
  SPAD: To manage output devices.
  SE80: To access the Object Navigator for debugging and checking related objects.
  
  
  Documentation: Review SAP documentation on Smart Forms and CRM email processing for best practices and troubleshooting tips.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.