How To Fix CRM_IC_APPL_UI_CHMSG071 - Cannot create contact for item (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 071

• Message text: Cannot create contact for item (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG071 - Cannot create contact for item (&1) ?

  The SAP error message CRM_IC_APPL_UI_CHMSG071 indicates that the system is unable to create a contact for a specific item in the CRM (Customer Relationship Management) application. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing Required Data: The item for which you are trying to create a contact may be missing required information, such as customer details or other mandatory fields.
  Authorization Issues: The user may not have the necessary permissions to create contacts in the system.
  Configuration Issues: There may be configuration problems in the CRM system that prevent the creation of contacts.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  Data Consistency Issues: There may be inconsistencies in the data related to the item or the contact that is being created.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for creating a contact are filled out correctly. Review the item details and make sure all necessary information is provided.
  Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create contacts. This can be done by an administrator.
  Configuration Review: Consult with your SAP administrator or technical team to review the configuration settings related to contact creation in the CRM system.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Data Validation: Validate the data associated with the item and the contact to ensure there are no inconsistencies or errors.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for order management.
  User Guides: Refer to user manuals or guides specific to your version of SAP CRM for detailed instructions on creating contacts and managing items.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.