How To Fix CRM_IC_APPL_UI_CHMSG073 - E-mail was deleted but cannot be processed because it was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 073

• Message text: E-mail was deleted but cannot be processed because it was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG073 - E-mail was deleted but cannot be processed because it was not found ?

  The SAP error message CRM_IC_APPL_UI_CHMSG073 indicates that an email was deleted but cannot be processed because it was not found in the system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with email communications.
  
  Cause:
  
  Email Deletion: The email in question has been deleted from the system, but there are still references or attempts to process it.
  Data Consistency Issues: There may be inconsistencies in the database where the email record is expected to exist but has been removed.
  User Actions: A user may have deleted the email while another process was still trying to access it.
  System Errors: There could be underlying system issues or bugs that lead to this error message being triggered.
  
  
  Solution:
  
  Check Email Status: Verify the status of the email in the system. If it has been deleted, ensure that no processes are trying to access it.
  Database Consistency Check: Run consistency checks