How To Fix CRM_IC_APPL_UI_CHMSG070 - Mail folder &1 subscription was ended; reason: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 070

• Message text: Mail folder &1 subscription was ended; reason: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG070 - Mail folder &1 subscription was ended; reason: &2 ?

  The SAP error message CRM_IC_APPL_UI_CHMSG070 indicates that a mail folder subscription has ended for a specific reason. This message typically appears in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) applications.
  Cause:
  The error message can be triggered by several factors, including:
  
  Subscription Expiration: The subscription for the mail folder may have reached its expiration date.
  Manual Termination: The subscription could have been manually terminated by a user or an administrator.
  System Configuration Changes: Changes in system settings or configurations that affect the mail folder subscriptions.
  Technical Issues: There may be underlying technical issues, such as connectivity problems or database inconsistencies.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Subscription Status: Verify the status of the mail folder subscription in the system. You can do this by navigating to the relevant transaction or application where the subscription is managed.
  
  
  Re-subscribe: If the subscription has expired or was terminated, you may need to re-subscribe to the mail folder. This can usually be done through the user interface of the CRM system.
  
  
  Review Configuration: Check the configuration settings related to mail folder subscriptions to ensure they are set up correctly. This may involve reviewing user roles, permissions, and subscription parameters.
  
  
  Consult Logs: Look at system logs or error logs to identify any additional details or underlying issues that may have caused the subscription to end.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM and Interaction Center to understand how mail folder subscriptions work and any best practices for managing them.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_IC_APPL_UI_CHMSG070 error message.