How To Fix CRM_IC_APPL_UI_CHMSG065 - Conference function failed

CRM_IC_APPL_UI_CHMSG065 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 065

• Message text: Conference function failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG065 - Conference function failed ?

  The SAP error message CRM_IC_APPL_UI_CHMSG065 ("Conference function failed") typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) functionalities. This error is often related to issues with the conference call feature in the CRM system.
  Causes:
  
  
  Configuration Issues: The conference call functionality may not be properly configured in the SAP system.
  Network Issues: There may be network connectivity problems that prevent the conference call from being established.
  Integration Problems: If the CRM system is integrated with telephony systems (like CTI), any issues in the integration can lead to this error.
  User Permissions: The user may not have the necessary permissions to initiate or manage conference calls.
  System Bugs: There may be bugs or issues in the version of SAP CRM being used.
  
  Solutions:
  
  Check Configuration: Ensure that the conference call functionality is correctly configured in the SAP system. This includes checking settings related to telephony integration.
  Network Connectivity: