How To Fix CRM_IC_APPL_UI_CHMSG028 - Toggle function failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 028

• Message text: Toggle function failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG028 - Toggle function failed ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG028 Toggle function failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when using the Interaction Center (IC) or during the execution of certain UI functions. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  
  Configuration Issues: The toggle function may not be properly configured in the system. This could involve missing or incorrect settings in the CRM UI configuration.
  Data Inconsistencies: There may be issues with the underlying data that the toggle function is trying to access or manipulate. This could include missing records or invalid data.
  Performance Issues: If the system is experiencing performance problems, it may not be able to execute the toggle function in a timely manner, leading to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the toggle function, resulting in a failure.
  Browser Compatibility: