How To Fix CRM_IC_APPL_UI_BPID011 - No account information found; Try different search criteria

CRM_IC_APPL_UI_BPID011 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer

• Message number: 011

• Message text: No account information found; Try different search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BPID011 - No account information found; Try different search criteria ?

  The SAP error message CRM_IC_APPL_UI_BPID011 indicates that the system could not find any account information based on the search criteria provided. This error typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when using the Interaction Center (IC) application.
  
  Cause:
  
  
  Incorrect Search Criteria: The most common cause is that the search criteria entered do not match any existing account records in the system. This could be due to typos, incorrect account numbers, or using fields that do not correspond to the data stored in the system.
  
  
  Data Not Available: The account information may not exist in the system. This could happen if the account has been deleted or if it has not been created yet.
  
  
  Authorization Issues: The user may not have the necessary permissions to view certain accounts, leading to the inability to retrieve account information.
  
  
  System Configuration: There may be issues with the configuration of the CRM system, such as missing