Message type: E = Error
Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer
Message number: 010
Message text: No account information found
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CRM_IC_APPL_UI_BPID010
- No account information found ?The SAP error message CRM_IC_APPL_UI_BPID010: No account information found typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to retrieve account information for a specific business partner (BP) in the Interaction Center (IC) application. This can happen for several reasons, and here are some common causes, potential solutions, and related information: Causes: Missing Business Partner Data: The business partner may not have been created or may not have the necessary account information associated with it. Data Inconsistency: There may be inconsistencies or missing data in the business partner master data. Authorization Issues: The user may not have the necessary authorizations to view the account information for the specified business partner. Incorrect Business Partner Role: The business partner may not have the correct roles assigned that are required to access the account information. System
Configuration Issues: There may be configuration issues in the CRM system that prevent the retrieval of account
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