How To Fix CRM_IC_APPL_RM_ALERT018 - Mail form not found; e-mail not sent

CRM_IC_APPL_RM_ALERT018 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_RM_ALERT - Message class for Alert Editor

• Message number: 018

• Message text: Mail form not found; e-mail not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_RM_ALERT018 - Mail form not found; e-mail not sent ?

  The SAP error message CRM_IC_APPL_RM_ALERT018 indicates that a mail form required for sending an email is not found, which prevents the email from being sent. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send alerts or notifications via email.
  
  Cause:
  
  Missing Mail Form: The specified mail form that is supposed to be used for sending the email does not exist in the system.
  Incorrect Configuration: The configuration settings for the mail form may be incorrect or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the mail form.
  Transport Issues: If the mail form was recently transported from another system, it may not have been properly imported or activated.
  
  
  Solution:
  
  
  Check Mail Form Configuration:
  
  Go to transaction code SFP (Form Builder) and check if the mail form exists.
  If it does not exist, you may need to create a new mail form or transport it from another