Message type: E = Error
Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class
Message number: 014
Message text: Personal Contact removed from List of Personal Contacts
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CRM_IC_APPL_IM014
- Personal Contact removed from List of Personal Contacts ?The SAP error message CRM_IC_APPL_IM014, which states "Personal Contact removed from List of Personal Contacts," typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with personal contacts in the Interaction Center (IC).
Cause: This error message can be triggered by several factors, including: Data Integrity Issues: The personal contact may have been deleted or is no longer valid in the system. Authorization Issues: The user may not have the necessary permissions to view or manage the personal contacts.
Configuration Issues: There may be a misconfiguration in the CRM system that affects how personal contacts are managed or displayed. System Updates or Changes: Recent updates or changes to the system could have affected the availability of personal contacts.
Solution: To resolve the issue, you can take the following steps: Check Data Validity: Verify if the personal contact still exists in the system. You can do this by searching for the contact in the relevant
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