How To Fix CRM_IC_APPL_IM012 - E-mail initiated for user &1

CRM_IC_APPL_IM012 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class

• Message number: 012

• Message text: E-mail initiated for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_IM012 - E-mail initiated for user &1 ?

  The SAP error message CRM_IC_APPL_IM012, which states "E-mail initiated for user &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) and email communications.
  
  Cause:
  This error message can arise due to several reasons, including:
  
  User 
  Configuration Issues: The user specified in the error message may not be properly configured to send or receive emails within the CRM system.
  Email Settings: There may be issues with the email settings in the SAP system, such as incorrect SMTP server configurations or missing email addresses.
  Authorization Problems: The user may lack the necessary authorizations to initiate email communications.
  System Errors: There could be underlying system errors or misconfigurations that prevent the email from being processed correctly.
  
  
  Solution:
  To resolve the CRM_IC_APPL_IM012 error, you can take the following steps:
  
  
  Check User Configuration:
  
  Ensure that the user specified in the error message is correctly set up in the system.
  Verify that the user