How To Fix CRM_IC_APPL_IM010 - Instant messaging initiated for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class

• Message number: 010

• Message text: Instant messaging initiated for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_IM010 - Instant messaging initiated for user &1 ?

  The SAP error message CRM_IC_APPL_IM010 indicates that an instant messaging session has been initiated for a specific user, but there may be issues related to the configuration or the user's settings that prevent the session from functioning correctly. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  User Configuration: The user may not be properly configured for instant messaging in the SAP system.
  System Settings: The SAP system may not be correctly set up to support instant messaging.
  Network Issues: There could be network connectivity issues preventing the instant messaging service from functioning.
  Integration Issues: There may be problems with the integration between SAP and the instant messaging platform being used (e.g., SAP Business Communication Services).
  Authorization Issues: The user may not have the necessary authorizations to use the instant messaging feature.
  
  Solutions:
  
  
  Check User Configuration:
  
  Ensure that the user is correctly set up in the SAP system for instant messaging. This includes