How To Fix CRM_IC_APPL_IM006 - Remove Personal Contact failed

CRM_IC_APPL_IM006 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class

• Message number: 006

• Message text: Remove Personal Contact failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_IC_APPL_IM006 - Details

• The SAP error message "CRM_IC_APPL_IM006 Remove Personal Contact failed" typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Interaction Center (IC). This error indicates that there was a failure in removing a personal contact from the system, which can be due to various reasons.
  Possible Causes:
  
  Data Integrity Issues: The personal contact you are trying to remove may be linked to other records or transactions, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete personal contacts.
  System Configuration: There may be configuration settings in the CRM system that restrict the deletion of certain types of contacts.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  Solutions:
  
  Check Data Dependencies: Investigate if the personal contact is linked to any other records (e.g., transactions, activities). If so, you may need to remove those links before deleting the contact.
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