How To Fix CRM_IC_APPL_IM004 - Personal Contact already exists in List of Personal Contacts

CRM_IC_APPL_IM004 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class

• Message number: 004

• Message text: Personal Contact already exists in List of Personal Contacts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_IM004 - Personal Contact already exists in List of Personal Contacts ?

  The SAP error message "CRM_IC_APPL_IM004: Personal Contact already exists in List of Personal Contacts" typically occurs in the SAP Customer Relationship Management (CRM) module when you attempt to add a personal contact that already exists in the system. This error is designed to prevent duplicate entries in the list of personal contacts.
  
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the personal contact you are trying to add has already been created in the system. SAP CRM maintains a unique list of personal contacts, and attempting to add a duplicate will trigger this error.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP CRM and other systems), it may lead to inconsistencies that cause this error.
  User Input Error: Sometimes, the user may inadvertently try to add the same contact multiple times due to a lack of awareness of existing entries.
  
  
  Solution:
  
  Check Existing Contacts: