How To Fix CRM_IC_AIC000 - If doc or ext. doc. ID empty, enter date and one of co. code, amnt, crcy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AIC - CRM Accounting Interaction Center messages

• Message number: 000

• Message text: If doc or ext. doc. ID empty, enter date and one of co. code, amnt, crcy

What causes this issue?

You are not able to enter a document ID in the search criteria.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not know the document ID, enter the date and one of the
following search criteria to complete the search:
Company code
External document ID
Amount
Currency

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AIC000 - If doc or ext. doc. ID empty, enter date and one of co. code, amnt, crcy ?

  The SAP error message CRM_IC_AIC000 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with transactions or documents that require specific information to be filled out. The error message indicates that certain mandatory fields are empty, which are necessary for processing the transaction.
  Cause:
  The error message is triggered when:
  
  The document ID or external document ID is not provided (i.e., they are empty).
  The system requires at least one of the following fields to be filled out:
  
  Company Code
  Amount
  Currency
  
  
  The absence of these fields prevents the system from processing the transaction correctly.
  
  Solution:
  To resolve this error, you should:
  
  Check Document ID: Ensure that you have entered a valid document ID or external document ID. If this information is not applicable, you may need to provide an alternative identifier.
  Enter Required Fields: Fill in at least one of the following fields:
  
  Company Code: This is a mandatory field that identifies the company within the SAP system.
  Amount: Specify the monetary amount related to the transaction.
  Currency: Indicate the currency in which the transaction is being processed.
  
  
  Review Input Data: Double-check all input data for accuracy and completeness before attempting to save or process the transaction again.
  
  Related Information:
  
  Transaction Context: This error often occurs in transactions related to sales orders, service orders, or any financial postings within the CRM module.
  User Authorization: Ensure that you have the necessary permissions to enter or modify the required fields.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Testing: After making the necessary changes, test the transaction again to confirm that the error has been resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to the SAP community for further assistance.