How To Fix CRM_IC_AFS001 - No category maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AFS - IC ACCOUNT FactSheet

• Message number: 001

• Message text: No category maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AFS001 - No category maintained ?

  The SAP error message CRM_IC_AFS001: No category maintained typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or create a transaction or activity that requires a specific category, but that category has not been defined or maintained in the system.
  Cause:
  
  Missing Category Configuration: The most common cause of this error is that the required category for the transaction or activity has not been set up in the system.
  Incorrect Customization: If the system has been customized, it’s possible that the category settings were not properly configured or were inadvertently deleted.
  User Role/Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain categories, leading to this error.
  
  Solution:
  
  
  Maintain Category in Customizing:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to CRM > Basic Functions > Categories > Define Categories.
  Check if the required category is defined. If not, create a new category or modify an existing one as needed.
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the categories. This can be done by checking the user’s role assignments in transaction SU01 or SU10.
  
  
  
  Review Configuration Settings:
  
  If the system has been customized, review the configuration settings to ensure that all necessary categories are properly maintained.
  Consult with your SAP Basis or functional consultant if you suspect that the configuration might be incorrect.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction or activity again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing, SU01 for user management, and SE11 for checking table entries related to categories.
  Documentation: Refer to SAP Help documentation for detailed guidance on maintaining categories in CRM.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_IC_AFS001 error and ensure that the necessary categories are maintained in your SAP system.