How To Fix CRM_IC_AFS000 - No search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AFS - IC ACCOUNT FactSheet

• Message number: 000

• Message text: No search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AFS000 - No search criteria ?

  The SAP error message "CRM_IC_AFS000 No search criteria" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Interaction Center (IC) or when performing searches in the system. This error indicates that the system could not find any search criteria to execute a search operation, which means that the search parameters provided are either missing or not valid.
  Causes:
  
  Missing Search Criteria: The user did not enter any search parameters in the search fields.
  Invalid Search Criteria: The search criteria entered may not match any existing records in the database.
  Configuration Issues: There may be issues with the configuration of the search function in the CRM system.
  Authorization Issues: The user may not have the necessary authorizations to access certain data, leading to the inability to perform a search.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Enter Valid Search Criteria: Ensure that you have filled in the necessary search fields with valid data. Check if the fields are mandatory and provide appropriate values.
  Check for Typos: Verify that there are no typographical errors in the search criteria you have entered.
  Review Configuration: If you have access, review the configuration settings for the search functionality in the CRM system to ensure they are set up correctly.
  User Authorizations: Check if the user has the necessary authorizations to perform the search. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the search functionality in your version of SAP CRM.
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP support for further assistance. They can help diagnose any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or configuring the search functionality.
  User Training: Ensure that users are trained on how to use the search functionality effectively to avoid common pitfalls that lead to this error.
  
  By following these steps, you should be able to resolve the "CRM_IC_AFS000 No search criteria" error and successfully perform searches in the SAP CRM system.