How To Fix CRM_IC_5X_WS004 - Script &1 could not be started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_5X_WS - Message class for IC WebClient Web Services

  • Message number: 004

  • Message text: Script &1 could not be started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_5X_WS004 - Script &1 could not be started ?

    The SAP error message CRM_IC_5X_WS004 Script &1 could not be started typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with executing a script or a web service. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Script Not Found: The specified script (&1) may not exist in the system or may not be correctly defined.
    2. Authorization Issues: The user executing the script may not have the necessary authorizations to run the script.
    3. Configuration Issues: There may be misconfigurations in the CRM system or the web service settings.
    4. System Errors: There could be underlying system errors or issues with the SAP application server.
    5. Transport Issues: If the script was recently transported from another system, it may not have been properly activated or configured.

    Solutions:

    1. Check Script Existence: Verify that the script referenced in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and checking the script repository.

    2. Review Authorizations: Ensure that the user has the necessary authorizations to execute the script. You may need to check the roles and profiles assigned to the user.

    3. Check Configuration: Review the configuration settings for the CRM system and the web service. Ensure that all necessary parameters are correctly set.

    4. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    5. Transport Management: If the script was recently transported, ensure that it has been properly activated in the target system. You may need to re-transport or re-activate the script.

    6. Debugging: If you have access to debugging tools, you can try to debug the script execution to identify where it is failing.

    7. Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or patches.

    8. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logs.
    • SAP Notes: Search for SAP Notes related to the error message or the specific script you are trying to execute.
    • Community Forums: Check SAP Community forums or other online resources for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and resolve the CRM_IC_5X_WS004 error in your SAP CRM system.

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