How To Fix CRM_IC_AIC002 - If doc ID is empty, enter date and one of co. code or (amt and crcy )

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AIC - CRM Accounting Interaction Center messages

• Message number: 002

• Message text: If doc ID is empty, enter date and one of co. code or (amt and crcy )

What causes this issue?

You are not able to enter a document ID in the search criteria.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you do not know the document ID, enter the date and one or more of
the following search criterias to complete the search:
Company code
Amount and Currency

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AIC002 - If doc ID is empty, enter date and one of co. code or (amt and crcy ) ?

  The SAP error message CRM_IC_AIC002 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with financial documents or transactions. This error indicates that certain required fields are missing or not filled out correctly when trying to process a document.
  Cause:
  The error message "If doc ID is empty, enter date and one of co. code or (amt and crcy)" suggests that the system expects either:
  
  A document ID (Doc ID) to be provided, or
  If the Doc ID is not provided (i.e., it is empty), then the user must fill in:
  
  A date
  Either a company code or both an amount and a currency.
  
  
  
  This error typically arises when:
  
  The user is trying to create or process a transaction without providing the necessary information.
  The required fields are not filled out in the user interface, leading to the system being unable to proceed with the operation.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Document ID: If you have a document ID, ensure it is correctly entered. If you do not have one, proceed to the next steps.
  
  
  Enter Required Fields:
  
  Date: Make sure to enter a valid date in the specified field.
  Company Code: Enter a valid company code if applicable.
  Amount and Currency: If you do not have a company code, ensure that both the amount and currency fields are filled out correctly.
  
  
  
  Validation: After entering the required information, validate the entries to ensure they meet the system's requirements.
  
  
  Re-attempt the Operation: Once the necessary fields are filled out, try to re-execute the operation that triggered the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that may be related to the document processing you are attempting.
  User Permissions: Ensure that you have the necessary permissions to create or modify the documents in question.
  SAP Notes: Check for any SAP Notes or documentation related to this error message for additional context or updates that may affect your system.
  Consult Documentation: Review the SAP Help Portal or your organization's internal documentation for specific guidelines on handling financial documents in SAP CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.