How To Fix CRM_IBASE_UI004 - Sold-to party must be the same for IBase comps and srvc. cntrcts/quots

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IBASE_UI - UI Messages for IBASE

• Message number: 004

• Message text: Sold-to party must be the same for IBase comps and srvc. cntrcts/quots

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IBASE_UI004 - Sold-to party must be the same for IBase comps and srvc. cntrcts/quots ?

  The SAP error message CRM_IBASE_UI004 indicates that there is a mismatch in the "Sold-to party" information between the Installed Base (IBase) components and the service contracts or quotations associated with them. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create or modify service contracts or quotations that reference an Installed Base.
  
  Cause:
  
  Mismatch in Sold-to Party: The primary cause of this error is that the Sold-to party (the customer who is purchasing the service or product) for the IBase components does not match the Sold-to party for the service contracts or quotations.
  Data Entry Errors: There may be data entry errors where the Sold-to party was incorrectly entered for either the IBase or the service contract/quotation.
  
  Configuration Issues: There could be configuration issues in the system that lead to inconsistencies in how Sold-to parties are assigned or recognized.
  
  
  Solution:
  
  
  Verify Sold-to Party: Check the Sold-to party for both