How To Fix CRM_IBASE_UI005 - &1 is not a valid service contract/quotation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IBASE_UI - UI Messages for IBASE

• Message number: 005

• Message text: &1 is not a valid service contract/quotation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IBASE_UI005 - &1 is not a valid service contract/quotation ?

  The SAP error message "CRM_IBASE_UI005 &1 is not a valid service contract/quotation" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or process a service contract or quotation that the system does not recognize as valid. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Contract/Quotation Number: The number entered may not exist in the system or may have been deleted or archived.
  Status Issues: The service contract or quotation may be in a status that does not allow it to be processed (e.g., inactive, completed, or canceled).
  Authorization Issues: The user may not have the necessary authorizations to view or process the specified contract or quotation.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the integration between different SAP modules.
  Incorrect Transaction Code: The user may be using the wrong transaction code or navigating incorrectly within the CRM system.
  
  Solutions:
  
  Verify the Number: Check the service contract or quotation number for accuracy. Ensure that it exists in the system by searching for it in the relevant transaction (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  Check Status: Review the status of the service contract or quotation. If it is inactive or has been canceled, you may need to reactivate it or create a new one.
  Authorization Check: Ensure that the user has the necessary authorizations to access the service contract or quotation. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks or reports to identify any data issues. You may need to consult with your SAP Basis or technical team to resolve any underlying database issues.
  Use Correct Transaction: Ensure that you are using the correct transaction code and following the proper navigation path to access the service contract or quotation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER for managing service contracts and quotations.
  CRMD_ORDERADM_H for displaying order administration data.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or user manuals related to service contracts and quotations in CRM for further guidance on proper usage and common issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.