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Message type: E = Error
Message class: CRM_IBASE_UI - UI Messages for IBASE
Message number: 006
Message text: Service contract/quotation is not editable
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CRM_IBASE_UI006
- Service contract/quotation is not editable ?The SAP error message CRM_IBASE_UI006, which states "Service contract/quotation is not editable," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to edit a service contract or quotation that is in a status that does not allow for editing. Here are some common causes, solutions, and related information regarding this error:
Causes:
- Status of the Document: The service contract or quotation may be in a status that prohibits editing. For example, it could be in a status like "Completed," "Closed," or "Invoiced."
- Authorization Issues: The user may not have the necessary authorizations to edit the document.
- Document Type Restrictions: Certain document types may have restrictions on editing based on business rules or configurations.
- Locked by Another User: The document may be locked for editing by another user or process.
- System Configuration: Custom configurations or enhancements in the SAP system may restrict editing under certain conditions.
Solutions:
- Check Document Status: Verify the status of the service contract or quotation. If it is in a non-editable status, you may need to change its status or create a new document.
- Review Authorizations: Ensure that the user has the necessary authorizations to edit the document. This may involve checking roles and permissions in the SAP system.
- Unlock Document: If the document is locked, check if another user is currently editing it. If so, you may need to wait until they finish or contact them to release the lock.
- Consult with Configuration Team: If the issue is related to system configuration, consult with your SAP configuration team to understand any specific rules or settings that may be affecting the document's editability.
- Create a New Document: If editing is not possible, consider creating a new service contract or quotation based on the existing one, if applicable.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP's customer support for further assistance.
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