How To Fix CRM_FS_CHANGE166 - Set status "Released" for the financing item


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_FS_CHANGE - Messages for Changes to Leases

  • Message number: 166

  • Message text: Set status "Released" for the financing item

  • Show details Hide details
  • What causes this issue?

    The change process with the number &V2& (process &V1&) is not allowed at
    item level because the item does not have the status <ZK>Released</>.
    The item is item number &V3& in document &V4&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Set the status of this item to <ZK>Released </>by carrying out a
    contract acceptance.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_FS_CHANGE166 - Set status "Released" for the financing item ?

    The SAP error message CRM_FS_CHANGE166 typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with financing items in the CRM Financial Services module. This error indicates that there is an issue with setting the status of a financing item to "Released."

    Cause:

    The error can be caused by several factors, including:

    1. Incomplete Data: Required fields or data for the financing item may be missing or incomplete.
    2. Status Management: The current status of the financing item may not allow it to be changed to "Released." For example, if the item is in a status that does not permit changes, this error will occur.
    3. Authorization Issues: The user may not have the necessary authorizations to change the status of the financing item.
    4. Business Rules: There may be specific business rules or validations in place that prevent the status change based on certain conditions not being met.
    5. System Configuration: Incorrect configuration in the system related to financing items or status management could lead to this error.

    Solution:

    To resolve the CRM_FS_CHANGE166 error, you can take the following steps:

    1. Check Required Fields: Ensure that all mandatory fields for the financing item are filled out correctly. Review the item for any missing or incorrect data.

    2. Review Current Status: Check the current status of the financing item. If it is in a status that does not allow for a transition to "Released," you may need to change it to an intermediate status first.

    3. User Authorizations: Verify that the user attempting to make the change has the necessary authorizations. If not, contact your system administrator to grant the required permissions.

    4. Business Rules and Validations: Review any business rules or validations that may be preventing the status change. This may involve consulting with your business process owner or SAP functional consultant.

    5. System Configuration: If the issue persists, it may be necessary to check the system configuration related to financing items. This may require the assistance of an SAP consultant or technical team.

    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.

    7. Debugging: If you have access to technical resources, debugging the process can help identify the exact point of failure and provide more insight into the cause of the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with financing items, such as CRMD_ORDER for managing orders.
    • Documentation: Review SAP documentation related to the Financial Services module for best practices and guidelines on managing financing items.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.

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