How To Fix CRM_FS_CHANGE168 - The document is active in sub-document processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_FS_CHANGE - Messages for Changes to Leases

• Message number: 168

• Message text: The document is active in sub-document processing

What causes this issue?

Document &V1& cannot be locked completely because it is currently active
in sub-document processing. Either the header structure (change process)
with the number &V2& is using this document as a predecessor document,
or you want to execute a change process in the same document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call up the function again when the document is no longer being
processed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_FS_CHANGE168 - The document is active in sub-document processing ?

  The SAP error message CRM_FS_CHANGE168, which states "The document is active in sub-document processing," typically occurs in the context of SAP CRM (Customer Relationship Management) when you attempt to change or delete a document that is currently being processed in a sub-document or is locked by another user or process.
  Cause:
  
  Active Document: The document you are trying to modify is currently active in a sub-document processing scenario. This means that there are ongoing operations or transactions that are using this document.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If another user or process has locked the document, you will not be able to make changes until it is released.
  Incomplete Processing: The document may be in a state of incomplete processing, meaning that it has not been fully saved or finalized.
  
  Solution:
  
  Check Document Status: Verify the status of the document. Ensure that it is not currently being processed by another user or system. You can check the document's status in the relevant transaction or by using transaction codes like SM12 (to check locks) or SM21 (to check system logs).
  Release Locks: If you find that the document is locked, you may need to wait for the other user to complete their processing. If you have the necessary authorizations, you can also manually release the lock using transaction SM12.
  Complete Processing: If the document is in a state of incomplete processing, ensure that all required fields are filled out and that the document is saved properly.
  Consult with Users: If you are in a multi-user environment, communicate with your colleagues to determine if someone else is working on the document.
  Check for Background Jobs: Sometimes, background jobs may be processing documents. Check if there are any jobs running that might be using the document.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to view system logs), and CRMD_ORDER (to manage CRM orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  User Authorizations: Ensure that you have the necessary authorizations to modify or delete the document in question.
  Documentation: Review SAP documentation or help files related to CRM document processing for more detailed information on handling documents and sub-documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.